Overheating Shelby GT350 Mustangs Spark Class-action Lawsuit

Steph Willems
by Steph Willems

Calling the blistering Shelby GT350 Mustang “track-ready” has led to unexpected consequences for Ford Motor Company. As of late yesterday, the automaker finds itself the subject of a class-action lawsuit.

Owners of 2016 models are turning up the heat on the Blue Oval after their vehicles’ transmissions and differentials overheated, forcing the cars into performance-sapping (but component-saving) “limp mode.” Certain GT350s — base and Tech Package variants, to be exact — came from the factory without transmission and differential coolers. While fast, the models created headaches for some owners. Many drivers suddenly found themselves stuck in limp mode mid-race, or on the road.

The lawsuit, filed in a U.S. District Court in Florida by law firms Hagens Berman and Grossman Roth Yaffa Cohen, claims Ford’s declaration of track-readiness, coupled with the lack of cooling systems, isn’t safe. Power and speed loss can occur within 15 minutes of the start of a race, the suit states. The plaintiffs claim the sudden loss of power can prove disorienting, increasing the odds of a crash. (You can watch a video of a limp mode intervention here.)

Steve Berman, managing partner of Hagens Berman, said owners paid over $50,000 for a product that didn’t live up to expectations.

“We believe that Ford induced purchasers with its ‘track-ready’ marketing, when in fact it knew that this defect would ultimately bar these Mustangs from ever being the hotrod consumers paid for,” he said in a media release. “Ford’s only answer to owners has effectively been, ‘pay for a fix on your own dime.'”

The suit demands Ford reimburse owners for the purchase cost of the vehicle, as well as punitive damages and depreciation costs.

While Ford has since installed transmission and differential coolers as standard equipment on all 2017 Shelby GT350 models, it doesn’t help owners of 2016 vehicles. The full performance potential of those models could only be unlocked by ordering a $6,500 Track Package. Not surprisingly, complaints about the earlier model’s limited endurance cropped up quickly. Many owners took to online forums to air their frustrations.

One Utah owner posting on gt350.org last October claimed the Ford salesman who sold him the Mustang said his Tech Package model came equipped with the proper cooling systems.

“As you can expect, I’m not very happy to find out that my car doesn’t have the diff and trans coolers it needs to even last a 20 min track session without going into limp mode,” the poster wrote. Other forums revealed similar gripes. While many owners claim that even base-model GT350s should be capable of handling the rigors of a track, other claim they simply should have known to buy the Track Package.

Ford has so far not responded to the lawsuit.

[Image: Ford Motor Company]

Steph Willems
Steph Willems

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  • Higheriq Higheriq on Mar 24, 2017

    "Track ready" does not equal "race ready". This is just another frivolous lawsuit by money-hungry attorneys. Complete B.S.

  • Jfbar167 Jfbar167 on Mar 24, 2017

    I'm sure what makes it worse , is "most" of the early cars had a (little) markup on them. You think for 80K+ they can run a few laps.

    • Raph Raph on Mar 24, 2017

      So the manufacturer should anticipate dealer mark-up when they design a car and how it performs? In that case I wonder how one of the first buyers of the Plymouth Prowler felt when he paid 90k for his V6 Hot Rod only to have it soundly beaten by a much less expensive Camaro and Firebird at the time? What about he 911R? It was selling for a substantial increase over the GT2 should it have offered half a million dollars in performance since that is what some dealers were charging for it.

  • Jeff Overall I prefer the 59 GM cars to the 58s because of less chrome but I have a new appreciation of the 58 Cadillac Eldorados after reading this series. I use to not like the 58 Eldorados but I now don't mind them. Overall I prefer the 55-57s GMs over most of the 58-60s GMs. For the most part I like the 61 GMs. Chryslers I like the 57 and 58s. Fords I liked the 55 thru 57s but the 58s and 59s not as much with the exception of Mercury which I for the most part like all those. As the 60s progressed the tail fins started to go away and the amount of chrome was reduced. More understated.
  • Theflyersfan Nissan could have the best auto lineup of any carmaker (they don't), but until they improve one major issue, the best cars out there won't matter. That is the dealership experience. Year after year in multiple customer service surveys from groups like JD Power and CR, Nissan frequency scrapes the bottom. Personally, I really like the never seen new Z, but after having several truly awful Nissan dealer experiences, my shadow will never darken a Nissan showroom. I'm painting with broad strokes here, but maybe it is so ingrained in their culture to try to take advantage of people who might not be savvy enough in the buying experience that they by default treat everyone like idiots and saps. All of this has to be frustrating to Nissan HQ as they are improving their lineup but their dealers drag them down.
  • SPPPP I am actually a pretty big Alfa fan ... and that is why I hate this car.
  • SCE to AUX They're spending billions on this venture, so I hope so.Investing during a lull in the EV market seems like a smart move - "buy low, sell high" and all that.Key for Honda will be achieving high efficiency in its EVs, something not everybody can do.
  • ChristianWimmer It might be overpriced for most, but probably not for the affluent city-dwellers who these are targeted at - we have tons of them in Munich where I live so I “get it”. I just think these look so terribly cheap and weird from a design POV.
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