Hi there!
We have two very exciting announcements for NSFW creators.
First, we have changed the name of our NSFW flag to Adult Content. This
change, along with better onboarding and help documentation, is to help
creators understand when they have to flag themselves as Adult Content, as
well as removing the not-so-loved “NSFW” title. We are also continuing to
clarify what content is acceptable when flagged as Adult Content and what
content is not allowed on Patreon.
Secondly, as you know, marking your page with the former NSFW tag
(now, as an Adult Content creator), removes the ability to accept payments
from patrons using PayPal, but…
We are pleased to announce that starting today, creators with the Adult
Content flag can accept payments from patrons using PayPal!
For creators that have been with us for a while, you may remember that we
used to allow this functionality in the past, and we only removed it after
PayPal threatened to stop all payments to Patreon. Unfortunately, this is
a common issue in the payments industry, both because payments for adult
content are subject to a higher rate of chargebacks, and because of an
aversion to the content itself among some payment processors.
After many long discussions we were able to convince PayPal, or more
specifically their subsidiary Braintree, that Adult Content creators on
Patreon are not a serious risk. Our content policy, and the nature of
subscription payments, means that Adult Content creators on Patreon are less
risky than most creators making adult content. We also have a very diverse
mix of content types, so even if our Adult Content creators are higher risk
than other types of creators, Patreon as a whole is less risky.
We are very happy about this victory, but the payment industry does not
provide much transparency around payments for adult content. As a company we
are not happy with this lack of transparency since it impacts the
livelihoods of Adult Content creators. We will continue to work towards
more certainty around these issues, but for now we feel that the benefit of
allowing PayPal payments for Adult Content creators outweighs any
hypothetical risk that it may change in the future.
We hope you’re as excited about this win as we are. Create on, friends!
Best,
The Patreon Team